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privacy policy

Blue Rock Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.daylitehelp.com (the “Site”). The Site is built by Wix; please see Wix's Privacy Policy here: https://www.wix.com/about/privacy

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, the type of device and OS of the device that you use to access the Site, time zone, region, country, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

     - “Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Cookies are implemented in every site built by Wix; please see Wix's Cookies list here: https://support.wix.com/en/article/cookies-and-your-wix-site

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

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Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  We refer to this information as “Order Information.”

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When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

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HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

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We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

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SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use Wix to power our online store; you can read about how Wix uses your Personal Information here:  https://www.wix.com/about/privacy

Purchases made through our online store are paid via PayPal; you can read PayPal's Privacy Policy here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full 

We also use Google Analytics to help us understand how our customers use the Site; you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

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WEBSITE APPS WE USE

The Site uses the following apps to communicate with individuals as they use the Site. Each app has it's own Privacy Policy, which is separate from the Privacy Policy for our Site:

 

EXTERNAL LINKS

The Site may contain links to other websites owned, managed, or controlled by third parties. These third parties have their own Privacy Policies that are not governed by this Privacy Policy, as well as content that is not owned, managed, or controlled by Blue Rock. We encourage you to read third parties' Privacy Policies.

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YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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MINORS

The Site is not intended for individuals under the age of 21.

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CONSENT

Please do not use the Site if you do not understand the repercussions of the Site's collection, use, and sharing of your Personal Information.

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CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at helpdesk@daylitehelp.com

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